Brighton TV

Frequently Asked Questions:

Why Choose Brighton TV?

Factory Trained Professionals
Fast, Friendly and Reliable Service
We Service Most Product Lines
Your Big Screen Repair Company
Locally Owned And Operated
All Products Are Serviced On-site or At Service Center

Should I Service My Product?

Depending on your product but in most cases it is worth and often a good investment to repair your product most repairs are done at 20% to 50% cheaper then replacement.

How much should I Expect To Pay?

It depends on the failure along with manufacture, warranty status, weather the product has any recalls, and the type of product. The best thing is your not committed to anything but a checking fee to get a diagnostic. Most estimates are reasonable and a repair will never exceed an estimate given without your approval. With almost 90% of the estimates given approved we work hard to make you happy.

What is your "Checking Fee"

When a product is brought in for service we charge the customer a nominal fee to estimate the unit. This fee pays for the cost to get an estimate. The checking fee is applied to the cost of repair if an estimate is approved, if a estimate is declined the checking fee pays the technician to get an estimate for your unit.

Do you perform service in the home?

We have a large service area, 20 miles on most products and 90 - 200 miles on limited brands. We perform most service next day depending on service area and customer availability. In home service is our specialty we stock most common failure parts for your Big screens, Plasmas, LCDs, and DLPs to insure a high rate of repair on first time out repairs. Our technicians are high skilled and certified, and waiting to help.

When is it best to get your Big Screen Cleaned or Aligned?

We see on average a set in normal conditions, Non-Smoking owners, No humidifier in the home, Gas fire place or no fireplace, and top of set is dusted occasional, every 3-5 years it may be a good idea to get the set cleaned and aligned.

If your set is put under high stress like inconstant power, or exposure to smoke or high dust 2-3 may be a better time frame for cleaning and adjustment.

My Unit was recently Purchased or is Under Manufacture Warranty what do I need to do?

Call us or the manufacture and let them know your unit has a failure all you need is our receipt, I know what if you lost your receipt, DON'T WORRY the store you bought it from may have it on record if not the manufacture should be able to help and get you the help you need.

Once you have your Date of Purchase/Proof of Purchase all you need to do is call us and schedule if it to big to bring in or just drop it off no appointment just come and see us or mail it to us with all your info and a phone number to reach you.

Any other questions please call... 810.229.0690 or

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